Refund Policy

Last updated: July 2026

This Refund Policy explains when and how refunds are handled for Mobiluc subscriptions.

1. Manual Subscription Payments

Mobiluc subscriptions are paid manually via Easypaisa, JazzCash or Bank Transfer and activated after admin verification. Please review your chosen plan carefully before paying.

2. Refund Eligibility

Refunds may be considered if:

• You were charged due to a verified technical error on our side.
• A duplicate payment was made for the same subscription period.
• Your payment was approved but the subscription could not be activated and we are unable to resolve it.

3. Non-Refundable Cases

• Change of mind after a subscription period has started.
• Partially used subscription periods.
• Failure to use the service during an active subscription.
• Free plan usage (no payment is taken).

4. Duplicate Payment Handling

If you accidentally pay twice for the same period, contact support with both reference numbers. We will either extend your subscription accordingly or refund the duplicate amount.

5. Processing Time

Approved refunds are processed within 7–14 business days to the original payment method where possible.

6. Contact Support

To request a refund, email support@mobiluc.store with your business name, plan, payment date and reference number.